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HP LaserJet 401 Printing Issues With Windows 10

Client upgraded PCs to new with Windows 10. Issue is the ones with an HP LaserJet 401 printers the driver installed fine and it would print fine. After shutdown and with printer down and then start it up again it would not print. It would also load the built in USB driver disk […]

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Sending Outlook Email Body Of Message Is Blank

Have a client running Office 365 with Outlook 2016 and when sending an email the body of the email is blank when the recipient gets the email.

Searched online and the following post fixed my problem.

Basically the fix is below:

Open regedit

Locate the key – Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\{version number}\Outlook\Preferences

create a DWORD (32bit) called DisableTNEF

[…]

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Administrator On Server Gets Error When Trying To Personalize Desktop Icons

I have seen this on many of my servers when I am a Domain Administrator on a 2012 or 2016 server and try and configure to add Computer icon on desktop under personalize (and other things) I get the following error:

C:\Windows\system32\rundll32.exe

Windows cannot access the specified device, path, or file. You may not have […]

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Outlook Can’t Open Attachments

Have seen this on a couple computers. Usually people running Outlook 2010. After a Windows/Office update they can’t open attachments. In Outlook it will specify something like attachment is unsafe. One of them was .docx. Microsoft does not want you to open their own file format for Word in Outlook!! I understand why […]

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Mapi was unable to load the information service APLZOD.dll

Client with Outlook 2016 with iCloud add-on could not open Calendars. Got the following error:

The set of folders cannot be opened. An unexpected error has occurred. MAPI was unable to load the information service C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll. Be sure the service is correctly installed and configured.

Its related to iCloud not working. Googled it […]

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