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Mapi was unable to load the information service APLZOD.dll

Client with Outlook 2016 with iCloud add-on could not open Calendars. Got the following error:

The set of folders cannot be opened. An unexpected error has occurred. MAPI was unable to load the information service C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll. Be sure the service is correctly installed and configured.

Its related to iCloud not working. Googled it and there were some suggestions. Here is one.

Another suggestion it could be related to latest Outlook 2016 security update (KB3191932) for Outlook 2016 that came out June 14, 2017 but that was not installed. After trying a few things I had to repair iCloud for Programs and Features. Restarted. Went into iCloud settings and removed the sync to Outlook. Then enabled the sync to Outlook and it solved the problem.



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Is There A Laptop That You Can Change Battery Easily

I currently have 2 Laptops that I use. I have an 8+ year old Acer Travelmate core 2 duo Laptop I use for work. Rarely used. Battery changed about 4 years ago but now battery does not last that long. I use it to troubleshoot network issues. It still works well. Has a 500GB WD Black drive. Boots decently speed for the age of it. It still works well so I am not complaining. My second laptop I have basically use at home and currently using now. I love this laptop!! The biggest issue about it is that it has a MAJOR issue boot from cold. Its a Lenovo E540. Its an issue that majority ALL users that own it have had. Basically Lenovo says there is no issue. With the amount of users that have the same issue with the same product and they will not do anything unless it was still under warranty and people that did get a replacement still have the same issue. If it was not the cold boot issue (basically it will not boot and the only way to get it to boot is either disconnect the CMOS battery or remove mem (which is very easily done)). Some times it works for the first time. Other times it does not. What I do to prevent this to happen is keep the laptop in sleep mode. If I close the lid it goes to sleep. I have change all settings such that it would take 4 days to not be in sleep mode. I keep it plugged in all the time.

So why do I love this Laptop. First it has a i7-4720HQ CPU. Its a true quad core with HT for a laptop. Second it has 8GB Ram and 128GB SSD HD. The keyboard is the best keyboard on a laptop I have ever dealt with. It has a DVD, full Ethernet adapter, VGA, HDMI full USB ports and a removable battery!! It may be a bit more than most laptops but its expandable and a removable battery!! It currently the 2nd fastest CPU I have at home compared to my sons desktop i7.

It has Windows  10 with no bloatware. It takes fewer than 4 seconds to boot from hibernation. Under 1 second from sleep. It boots extremely fast!! Every PC/ Laptop should do the same!!

So the 2 laptops I have can easily change the battery. I have notest over the last few years is that its extremely hard to find a laptop that you can easily change the battery ( let alone mem or hd).

One example is I have supplied high end  HP Laptops . I liked them because for expand ability was one large back plate with no screws open the option to replace memory, hd and battery. They changed the model and now it takes lots of screws to undue the back plate. (It would not be much to be the way the older way would be!!) . That frustrates me!!

It seems any laptop,tablet and sometimes all in one PCs now a day is a throw away. The companies can make more money if the people change their product ever 4 years rather than upgrade or replace batteries etc!!


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Outlook Prints Only One Page Then Stuck

At a clients site that was having printing issues. Could print from any program fine except Outlook. Soon as they printed from Outlook it would only print first page and then nothing else and nothing else could print until turning the printer off then on. Turns out that the page type in the memo style printing from Outlook was A4 type paper and not letter. Changed it to letter and everything is printing fine. Seems changing the type in the memo style stays till you change it again.

Also to set the default paper type in the memo style change it here:

Click on File > Print > Print Options > select “Memo Style” and then click “Define Styles” > Click “Edit” > Then select the “Paper” Tab, and select your paper Type etc.

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Eastlink Arris Modem/Router DG3270 With Maestro Setup With Another Router

I just recently switch from Bell ADSL 10MBit/1MBit service (Fastest Bell can offer at my location) to Eastlink Cable Internet 150MBit/10MBit service. The cost of Bell with Satellite and Phone is more than what I am paying for Eastlink TV/Internet/Phone and I’m getting 150MBit service!!

Now I have a main ASUS RTN-66U router I use with Tomato firmware on it. Its setup with VPN and other stuff I like. Issue is with the new Eastlink Modem/Router it says because its Maestro package I can’t change it to just a modem in bridge mode or it will kill my TV service. My solution for this is I setup a DMZ to an IP of 192.168.0.X I then change my ASUS router to use the same static IP on the WAN side. Now my VPN and other stuff is working!

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Windows Pro PC Can’t Join Domain

Client trying to join a new Windows 10 Pro PC to a Windows 2008R2 Domain. The error he is getting is the following:

“The DNS SRV records required to locate a AD DC for the domain are not registered in DNS. These records are registered with a DNS server automatically when an AD DC is added to a domain, They are updated by the AD DC at set intervals, This computer is configured to use DNS servers with the following IP addresses:

After Googling it found the solution for them was to disable IPV6 on the workstation. Join the domain and then you can renable IPV6 if needed.

Another solution for similar issue was to make sure that the domain contains the full name.

Example use Domain.local and not just Domain.

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Windows 10 1703 Creator Update

So I have tried the latest Windows 10 Creator. Actually started the update before April 11 launch. Easily done by downloading the ISO from Microsoft.

Lately this is the only way I have started the updates. I download the ISO. Extract to a folder on my C: drive . Then run the setup as administrator (right click and run as administrator). Find it faster (especially on multiple PCs to update).

So for now I have updated 4 of the 5 main PCs I run Windows 10 and I have to say so far so good. The 5th will be my main work PC which I will likely do next week. I first started on my one laptop. I7 with SSD. Fairly new and it took for the main part 45 min. Then there were updates after. I see that even if I had the latest Office 2016 updates there were still major updates for Office. Not sure if its latest Windows 10 or the multiple Office updates lately. 3 days after April 11 there was an accumulative update for 1703. Next is my Acer AMD little computer with a fast SSD. I only basically run Kodi on it. This only took 30 min mostly to update. Seems the limited apps you run and SSD makes a big difference in update speed. Again everything went well.

Next was my main PC I use at home. First gen i7 with SSD. Lots of apps etc. One thing during the main upgrade process it said it needed to remove steamvm. Next it said I needed to remove some file I did not find in add remove programs but was related to steam. Once I uninstalled steam (which uninstalled my games ((Technically my sons friends games)) it restarted the update process). About 45 min later the main update was done.

So my last update PC is the one I expected trouble. There was some trouble but better than expected. My last PC is my main multimedia PC. Its an i5 3570 3rd gen CPU. ASUS motherboard. Nvidia GTX 640 video card and 7 TBs of Sata drives mostly RAID1 drives. I mostly have Kodi running with Plex and a bunch of other video and music sharing 3rd party utilities and Hyper-V. I have tried twice and it tried automatically tried to update to Windows 10 1607 Anniversary with no luck. It would start and in the last process would crash and I would have to revert back to 1511. So the initial update to 1703 worked fine. No errors, did the update in about 50 minutes and everything went well. The only thing I had to do was change the default resolution from 1600X1200 to 1920X1080 (connected to a 60 inch TV HDMI). I then had to scale the screen so it would fit in Nvidia utility. The last part I have had to do every time a video update occurs.

So then I did a Windows update. One of the updates was the video driver changing from 2015 driver to a 2016. Everything looked OK till part way through it went to a black screen with the mouse cursor. It was stuck on this. I then hit the power button to do a shutdown and it went fine so I knew the OS was fine figured it was a video driver issue. Started it again. Again went to a black screen with mouse cursor. There was a hourglass icon beside that reminded me of Windows 3.1 hourglass icon. Yes my 2017 PC went back in time to 1992!!. Hit the power button a few other times and then it went to a normal Windows updating screen. Then It auto logged in and back to a 1600X1200 screen. Changed back to the 1920X1080 and scaled it to normal. Rebooted one more time and everything seems to be working fine. I figured this was a video driver issue. Glad that was all that I had to encounter.

Conclusion for me on updating to Windows 10 Creators. Seems to upgrade fine for me. I can’t say that for everyone. Prior to updating found others with issues. But for me went OK. One other thing is it went better for me than Anniversary when it deals with ClassicShell (Utility I install on all my Windows 10 PCs) and my multimedia PC. In this upgrade after the upgrade , ClassicShell popped up a screen saying it needed to fix something. After that it worked fine. Better than a reinstall of ClassicShell I had to do with Anniversary update.

About the update itself I don’t find any improvements or features. There is the the 3D Paint that’s cool. I did find that on the right-click on the normal start menu that they removed the Control Panel. Another legacy thing that Microsoft is trying to remove. Also another reason to install ClassicShell. Sorry I go to these places or a regular basic and if I have to remember 4 or more clicks that normally took me 2 on Windows 7 for something that should be there then why remove it. The right-click on the start menu is for Windows tech people. Why remove features that we will need for the next few years. I know MS is trying to eliminate the legacy stuff like Control Panel BUT if its still relevant today why remove it!!


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Error 500 on Exchange 2010 OWA access Option Autoreply

Found the solution on the following site. The part that worked for me was in the end where you change the .net from version 4 to 2.

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Exchange 2010 IIS Sites Missing No Default Web Site

One client installed Office Web Apps on Exchange 2010 server. After this the Exchange became broken. Can’t use EMC or Shell, can’t connect to Exchange through Outlook or OWA.

When I connected I found a few Exchange services were not started. Started them but still no go. Checked the IIS and found that the Default Web Site was not showing up. Searched online on how to fix IIS. Most commented on removing and rebuilding Default Web Site. Found an easier solution here at the bottom. Basically I backed up the IIS config (administration.config and applicationHost.config) files from

I then copied a backup of these files from C:\inetpub\history. (Picked one of the folders that had a date earlier when it was working) and put them in the C:\Windows\System32\inetsrv\config.

I then ran the IISRESET and the Default Web Site was back in IIS and everything was working. I did have to go into EMC under server and reassign the IIS to the certificate for external OWA to work.


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Setup Site-to-Site VPN With 2 Tomato Routers

One of my clients needed a site-to-site VPN. Searching online I found some sites that were very helpful.  I decided to configure it using tun rather than tap. The difference between tun and tap is tun can tunnel traffic between 2 different subnets where tap you have to use the same subnet on both ends (they call this bridge). Both ends have different subnets and I did not want to change them. The other reason is tap is slower because it sends more traffic over the VPN then tun.

Now the first site describes on how to setup the initial OpenVPN configuration. Following the instructions on this site of Part 1 and Part 2 got me the initial connection. If this is the first time setting up an OpenVPN on a Tomato router I suggest that you DON’T check the box Start with WAN in case you make a mistake. I did in the certificate and it made the router none functional. Because I specified start with WAN even a reboot failed to work. I had to reset my router. Start with out start with WAN. Once the initial connection works then you can go back in to Tomato and check the Start with WAN. The instructions setup using tap so if you want to make a tun connection then only follow the certificate part (Part 1 and Part 2 for inserting Certs into Routers) where you download the OpenVPN, install and make the certificates. One thing it did not specify is when you run the setup for installing the OpenVPN make sure you check all the boxes. Make sure you check the OpenVPN RSA Certificate Management Scripts or you won’t be able to run the scripts in Part 1. When it says the Common Name make sure you write it down. You will need this later. So if you follow the instructions correctly in creating the certificates and you put them in the server and client Tomato routers.

After the certificates Keys are entered into the Router then here is the instructions for tun to work so that you can ping both client to server AND server to client.

On the Server Router here is my configuration:


Now the Advanced

For my example this is my configuration:

Server subnet

Client subnet

Common Name used in the certificate creation COMMON-VPN-NAME

How this works is the push and route commands in the Custom Configuration allows the client side to ping or connect to the server side.

For the server side to ping or connect to the client side you have to specify Manage Client-Specific Options. Allow Only These Clients checked and then add the client Subnet. You have to specify Enable and you have to specify Push. Make sure the Common Name is the same as the Common Name used in creating the Certs/Keys or it won’t work.You then need to restart the VPN (Stop Now and then Start Now) on both Server and Client.

One thing I found out in another forum is when I configured the Client part to allow Ping connection from the Server to the Client side I could only ping the client router (10.0.0.X) I could not ping the Windows PCs. If you want to ping you have to disable the firewall on the Windows PC. Connection will work fine with the firewall enabled it just won’t respond to pings outside the Windows PC’s normal subnet.

This is the forum that got the client to server ping working

This is the forum that got the server to client ping working

Part 1 and Part 2 Local

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Computer Goes To Sleep After A Few Minutes

Looking online I came across a few forums with similar issues. I have compiled a few solutions that might fix the issue:

Computer goes to sleep automatically after a short time.

Solution 1:

Finally found the solution,just in time too because I swear I was about to go insane.

Right click on desktop > Power and sleep > Additional power settings > Choose when to turn off the display > Change advanced power settings > Restore plan defaults

I don’t know why but this completely got rid of the issue and I was then able to make the settings whatever I wanted.

Solution 2:

  1. Click on the windows icon
    2. Type regedit
    3. Right-click on regedit icon, click Run as administrator
    4. Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power\PowerSettings\238C9FA8-0AAD-41ED-83F4-97BE242C8F20\7bc4a2f9-d8fc-4469-b07b-33eb785aaca0
    5. Double click on Attributes
    6. Enter number 2.
    7. Go to Advanced power settings (click on Windows button, write power options, click on Power Options, in the selected plan click on the Change plan settings, click on the Change advanced power settings).
    8. Click on the Change settings that are currently unavailable
    9. Click Sleep, then System unattended sleep timeout, then change these settings from 2 Minutes to 20 for example.
    That’s it!

Solution 3:

i was have the same problem,

when i changed,

Contol panel -> Hardware and Sound -> Power Options
Select from left panel “What the power buttons do”
And make all button options, “Do nothing”

the problem solved for me

Note: I am using notebook with external screen, my notebook’s screen always closed, but windows 10 doesn’t know

Solution 4:

I have found a workaround using a downloaded no sleep program that moves the mouse one pixel back and forth every thirty seconds or so. Imperceptible to the eye, but enough to make the computer still think it is in use so that it will not sleep.[/QUOTE]
I agree is it silly that this problem hasn’t been corrected yet.
Do you have a link to the no sleep program you use? I need to stop my computer from shutting down b/c I take tests for school online, and if it shuts down while I go to the restroom.. then test is final, completed or not.



Solution 5:

This from another forum fixed this issue for me.

Got to:


Edit each of the sub-keys. Each corresponds to one of the power plans. If you choose ACSettings (Decimal value is 3600 seconds for 1 hour) you are choosing a behavior for when the machine is plugged in, DCSettings are for battery power.

Solution 6:

I had the same problem and I figured out an easier fix. select all your power setting that you want. then I went into screen saver menu, mine was set to blank. I selected another one then reselected blank and click apply. That is all it took.oh and by the way, my power settings, on battery and plugged in, were set to 15 minutes each, I switched them to 30. after that do screen saver, and apply settings. it should work. I was also on windows 7 and was upgraded to 10.


Some of the solutions from this forum:


Other Forum

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