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Google IMAP Slow Or Gives Error In Outlook

I have a client that has a corporate google email account and is configured with IMAP in Outlook 2010. Some of them have a lot of emails and folders. Some are experiencing errors of syncing.

A lot have the syncing running a long time. I found this video that helps with the syncing. Basically I configured it to just download headers for all email rather than download all email. Some of them that kept getting error I created a new Outlook profile with a new cache .PST file.

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