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Outlook 2016 Trying To Connect To Exchange 365 Password Prompt Disappears

Client that has Outlook 2016 and one of his emails connects to Exchange 365 account. Something went around and everyone using the account had to re login with email address and password. For this client there would be a white box with nothing in it pop up for a few seconds and then […]

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Google IMAP Slow Or Gives Error In Outlook

I have a client that has a corporate google email account and is configured with IMAP in Outlook 2010. Some of them have a lot of emails and folders. Some are experiencing errors of syncing.

A lot have the syncing running a long time. I found this video that helps […]

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Sending Outlook Email Body Of Message Is Blank

Have a client running Office 365 with Outlook 2016 and when sending an email the body of the email is blank when the recipient gets the email.

Searched online and the following post fixed my problem.

Basically the fix is below:

Open regedit

Locate the key – Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\{version number}\Outlook\Preferences

create a DWORD (32bit) called DisableTNEF

[…]

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Why Outlook Is The Best Email App

I have dealt with many email applications over 25+ years. I use Gmail for personal email from the days when you had to get invite for it. I love Gmail for a lot of thing. Before that it was Eudora!! Best personal email ever before online email. I have used Outlook Express , […]

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Outlook Can’t Open Attachments

Have seen this on a couple computers. Usually people running Outlook 2010. After a Windows/Office update they can’t open attachments. In Outlook it will specify something like attachment is unsafe. One of them was .docx. Microsoft does not want you to open their own file format for Word in Outlook!! I understand why […]

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Mapi was unable to load the information service APLZOD.dll

Client with Outlook 2016 with iCloud add-on could not open Calendars. Got the following error:

The set of folders cannot be opened. An unexpected error has occurred. MAPI was unable to load the information service C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll. Be sure the service is correctly installed and configured.

Its related to iCloud not working. Googled it […]

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Outlook Prints Only One Page Then Stuck

At a clients site that was having printing issues. Could print from any program fine except Outlook. Soon as they printed from Outlook it would only print first page and then nothing else and nothing else could print until turning the printer off then on. Turns out that the page type in the […]

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POP3 Not Working Connecting To Exchange 2010

Migrated a client to a new Exchange 2010. One of the clients still using POP3. I enable the MS Exchange POP3 service. Made sure all settings are OK in client configuration but still would not work. I have it set to plain text (I know security risk) but when I telnet to the […]

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Can’t Sync Contacts With Outlook 2016 and iPhone

Found this on the Internet. Seems Apple has an issue with sync with itunes and Outlook 2016.

Firstly, you need a Microsoft account, which is generally hotmail.com or outlook.com. These are not exchange accounts, exchange is something you have to pay for separately (although one is included in one of the business office 365 packages).

[…]

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Latest Windows Updates Causes Outlook to Crash

I had this today. I deactivated my Dymo add-in and it seem to work.

Here is an article that suggests uninstalling KB3097877 till MS fixes it.

UPDATE:

MS has re-updated KB3097877. See this article

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