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Sending Outlook Email Body Of Message Is Blank

Have a client running Office 365 with Outlook 2016 and when sending an email the body of the email is blank when the recipient gets the email.

Searched online and the following post fixed my problem.

Basically the fix is below:

Open regedit

Locate the key – Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\{version number}\Outlook\Preferences

create a DWORD (32bit) called DisableTNEF

enter a value of 1

Exit regedit and send a test email and your problems will be resolved!

 

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