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Outlook Can’t Open Attachments

Have seen this on a couple computers. Usually people running Outlook 2010. After a Windows/Office update they can’t open attachments. In Outlook it will specify something like attachment is unsafe. One of them was .docx. Microsoft does not want you to open their own file format for Word in Outlook!! I understand why they are providing better security but if you can’t open attachments in Outlook that you normally would it gives major problems.

The culprit is an Outlook Security update (KB3203467) for Outlook 2010 or (KB3191932) for Outlook 2016. This update came from June 13th 2017.

Here is a site that describes others having this issue. Likely will be fixed in next round of updates I hope.

To fix the problem is to uninstall the update from Control Panel-Program and Features-Show updates and search for it. Once uninstalled you will need to hide this update so that it will not come back.

Addendum

Here is an article from Windows Secrets that also talks about the issue and currently no fix.

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Mapi was unable to load the information service APLZOD.dll

Client with Outlook 2016 with iCloud add-on could not open Calendars. Got the following error:

The set of folders cannot be opened. An unexpected error has occurred. MAPI was unable to load the information service C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll. Be sure the service is correctly installed and configured.

Its related to iCloud not working. Googled it and there were some suggestions. Here is one.

Another suggestion it could be related to latest Outlook 2016 security update (KB3191932) for Outlook 2016 that came out June 14, 2017 but that was not installed. After trying a few things I had to repair iCloud for Programs and Features. Restarted. Went into iCloud settings and removed the sync to Outlook. Then enabled the sync to Outlook and it solved the problem.

 

 

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Is There A Laptop That You Can Change Battery Easily

I currently have 2 Laptops that I use. I have an 8+ year old Acer Travelmate core 2 duo Laptop I use for work. Rarely used. Battery changed about 4 years ago but now battery does not last that long. I use it to troubleshoot network issues. It still works well. Has a 500GB WD Black drive. Boots decently speed for the age of it. It still works well so I am not complaining. My second laptop I have basically use at home and currently using now. I love this laptop!! The biggest issue about it is that it has a MAJOR issue boot from cold. Its a Lenovo E540. Its an issue that majority ALL users that own it have had. Basically Lenovo says there is no issue. With the amount of users that have the same issue with the same product and they will not do anything unless it was still under warranty and people that did get a replacement still have the same issue. If it was not the cold boot issue (basically it will not boot and the only way to get it to boot is either disconnect the CMOS battery or remove mem (which is very easily done)). Some times it works for the first time. Other times it does not. What I do to prevent this to happen is keep the laptop in sleep mode. If I close the lid it goes to sleep. I have change all settings such that it would take 4 days to not be in sleep mode. I keep it plugged in all the time.

So why do I love this Laptop. First it has a i7-4720HQ CPU. Its a true quad core with HT for a laptop. Second it has 8GB Ram and 128GB SSD HD. The keyboard is the best keyboard on a laptop I have ever dealt with. It has a DVD, full Ethernet adapter, VGA, HDMI full USB ports and a removable battery!! It may be a bit more than most laptops but its expandable and a removable battery!! It currently the 2nd fastest CPU I have at home compared to my sons desktop i7.

It has Windows  10 with no bloatware. It takes fewer than 4 seconds to boot from hibernation. Under 1 second from sleep. It boots extremely fast!! Every PC/ Laptop should do the same!!

So the 2 laptops I have can easily change the battery. I have notest over the last few years is that its extremely hard to find a laptop that you can easily change the battery ( let alone mem or hd).

One example is I have supplied high end  HP Laptops . I liked them because for expand ability was one large back plate with no screws open the option to replace memory, hd and battery. They changed the model and now it takes lots of screws to undue the back plate. (It would not be much to be the way the older way would be!!) . That frustrates me!!

It seems any laptop,tablet and sometimes all in one PCs now a day is a throw away. The companies can make more money if the people change their product ever 4 years rather than upgrade or replace batteries etc!!

 

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Outlook Prints Only One Page Then Stuck

At a clients site that was having printing issues. Could print from any program fine except Outlook. Soon as they printed from Outlook it would only print first page and then nothing else and nothing else could print until turning the printer off then on. Turns out that the page type in the memo style printing from Outlook was A4 type paper and not letter. Changed it to letter and everything is printing fine. Seems changing the type in the memo style stays till you change it again.

Also to set the default paper type in the memo style change it here:

Click on File > Print > Print Options > select “Memo Style” and then click “Define Styles” > Click “Edit” > Then select the “Paper” Tab, and select your paper Type etc.

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Eastlink Arris Modem/Router DG3270 With Maestro Setup With Another Router

I just recently switch from Bell ADSL 10MBit/1MBit service (Fastest Bell can offer at my location) to Eastlink Cable Internet 150MBit/10MBit service. The cost of Bell with Satellite and Phone is more than what I am paying for Eastlink TV/Internet/Phone and I’m getting 150MBit service!!

Now I have a main ASUS RTN-66U router I use with Tomato firmware on it. Its setup with VPN and other stuff I like. Issue is with the new Eastlink Modem/Router it says because its Maestro package I can’t change it to just a modem in bridge mode or it will kill my TV service. My solution for this is I setup a DMZ to an IP of 192.168.0.X I then change my ASUS router to use the same static IP on the WAN side. Now my VPN and other stuff is working!

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