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NTBackup Gives BSOD (BAD_POOL_HEADER) On Shadow Copy

I recently Imaged a drive for a client using Acronis Home Backup Software and after this when they run the NTBackup software it would give a BSOD. I found the following on the Internet:

Cloned system disk ntbackup now BSOD if using shadow copy

Gary Newman found the following fix — and it works for me as well:

I’ve found a working solution to the BAD_POOL_HEADER BSOD crash. After much going
back and forth with Acronis (I wish they’d read the case log before asking for info they
already have been given) they finally came up with this:

1. Go to windows Device Manager
2. Click “view” and select “show hidden devices”
3. Scroll down to “storage volumes”
4. Click on the plus to expand.
5. Click on each one listed and right click and uninstall. (you will get a
message on some staying to reboot before it takes effect. Select no until
you do them all.)
6. Reboot.
7. Wait till windows automatically reinstalls devices. Will prompt to
reboot again.
8 Reboot.

In step #5 I found that the only storage volume listed had “garbage” characters in its name,
whereas after step #8 reboot it has no “garbage characters in its name.

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