Within MS Word or Excel they have an option to email directly rather than opening Outlook and then attach the file. Sometimes this option does not work. It pops up an error about MAPI connection.
One way that might help is a little utility that Microsoft has built in to Windows called fixmapi.exe . This file is located in C:\Windows\system32. Basically you close all your applications, Click Start-Run (Or Windows Key-R) and type in C:\windows\system32\fixmapi.exe. After this you might need to restart. Then try emailing from Word or Excel and it should fix your issue.
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