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Windows Updates Cause BusinessVision Issues

A few MS updates have cause BusinessVision to have issues.

The first issue is you can’t export to PDF. The cause of of this is Microsoft Update KB3102429. You have to uninstall it.

Steps to Uninstall Microsoft KB3102429

Go to the Windows Control Panel.
Select Programs and Features.
On the left, click View installed updates.
Locate KB3102429 and uninstall this update.

The second problem is the MAPI does not show as an option to export on a Windows 7 PC. There was an update to MAPI that could cause this. The MAPI is used to email out. You have to use Outlook 2010 or less.Outlook 2013-2016 does not work for me.

To resolve the problem, first you need to install SP1 for Windows 7, then you need to find the new driver to make MAPI compliant with the older software apps like BV. Try and find a Crystal driver called U2DMAPI.DLL and install (copy) it in C:\Program Files (x86)\Common Files\Crystal Decisions\2.5\Bin.

Here is my copy of U2DMAPI.DLL that you can try.

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