Steve the IT Tech Guy

MS Outlook Command-line Switches

Outlook 2007 comes with a tone of command-line switches for Outlook to customize things to fix issues. A lot will also work with 2003 version.

Here is a link from Microsoft that lists all the switches.

One of the switches I have to use the most it to reset the view to fix issues of not calendars showing up etc. this switch is the following:

/cleanviews Restores default views. All custom views that you created are lost.

/resetnavpane Clears and regenerates the Navigation Pane for the current profile.

BESX Application Server Service Terminated

Setup a Blackberry Enterprise Server Express on a SBS 2003 client. Install went fine and could connect to the Blackberry Administrator Console fine. Did a restart of the server and then could not connect to the Blackberry Administrator Console. Server log indicated the Blackberry Administrator Service kept trying to start and then fail every min. Found this on RIM’s tech support:

I got this working by going into the registry and reserving the following ports:

48858, 48857, 48855, 45588, 49955, 45599

Click Start, click Run, type regedit, and then click OK.

Locate and then click the following subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters

Right-click ReservedPorts, and then click Modify.

Paste the following at the bottom

48855-48858
45588-45588
49955-49955
45599-45599

After the registry change then stop and start the DNS Server Service and then stop and start the Blackberry Administrator Service. If that does not work then restart the server.

OWA saves .docx as .zip

Found this on the Internet

Have a client that has an issue on when they try and open a .docx file in OWA (Outlook Web Access). It asks to save and by default it wants to save as a .zip file. Here is the solution:

The problem: When any Office 2007 attachment (.docx, .xlsx, etc) is opened from OWA, the user is asked to save the document before they open it. When they do this, the default extension is .zip. If the user changes it to the correct extension before opening, the file opens correctly.

This happens because the Office 2007 MIME file types are not configured on the web server and the users browser does not know how to open the files. If IE is configured to open files based on the file header, it identifies the file as a zip, which is technically correct.

The administrator can fix it site wide by adding the Office 2007 file types to the MIME settings on the server.

On the user side, IE has an option to open files based on content, not extension. The user should add the OWA URL to the Trusted (or Local Intranet) list before making this change.

Change my HD and Windows 7 Made My Laptop Fast

My Acer 5720 Laptop is a decent laptop (well a few years ago but still is not bad). Its Core 2 Duo 2.2 GHz, 250 Gig Sata, 3 Gig RAM. It came with XP. When I got it, it was fast. As the year or so have gone it has gotten really slow in some parts. Coming out of Hibernation and starting Firefox got really slow. I could have started a fresh install of XP and it would have been faster but I decided to switch to 7. I feel it is a fast OS for some things. I also decided to switch to one of the fastest HD’s for Laptops that is not a SSD. I decided to get the WD Black 500 Gig 2.5 Sata HD. If you search for this drive it will be one of the fastest drives out there. It also is cheap and has a 5 year warranty. It was a no brainer when thinking of getting a drive. Sure I could have gotten an SSD 256 Gig but at a large cost!!!. This drive is FAST. I boot from hibernate and start Firefox in seconds not minutes. The HD is one of the slowest parts of the PC and I really think the change of the HD does make a big difference. Windows 7 also makes a big difference when you have 2+ more memory and open an app like Firefox the second time because they keep it as a cache app.

ADDENDUM:

Its been almost 2 years now with the Black WD drive and Windows 7 and its just as fast as it was when I installed it. It might be a bit slower starting from cold boot with the extra stuff installed but starting from Hibernation its just as fast!

Send As Permission for Exchange 2003

Found this on the Internet.

Thanks Brian.

“Send As” allows one user to send an email as though it came from another user. The recipient will not be given any indication that the email was composed by someone other than the stated sender.

“Send As” can only be granted by a system administrator. “Send on Behalf of” may be more appropriate in many situations, it allows the recipient to be notified both who the author was and on who’s behalf the email was sent. (See How to grant Send On Behalf Of permission.)

The following procedure will allow system managers to grant users the ability to send as another:

Log onto the server running Exchange.
Run Active Directory Users and Computers.
Under the “View” menu ensure that “Advanced Features” is ticked.
Find the user’s account that you want to be able to send as, and open up the account properties.
Select the “Security” tab.
Click [Add …] (under “Group or user names”) and add the user (users or group) that is to be granted permission to send-as this account.
For each account added, highlight the account under “Group or user names” and in the “Permissions for …” window grant the account “Send As” permission.
Click [OK] to close the account properties dialog.

Note:

The above sequence can also be used to send as a contact rather than as a user. To achieve this at step 4 (above) find and open the contact in Active Directory instead of the user.
If there is an account for which a number of people need to be able to send as (such as an account used as a single point of contact for a distribution lists) then administratively it may be simpler to add a group of users who should have that permission and grant the permission to the group and not to the accounts individually.
The process of sending an email as coming from another account is the same as sending on behalf-of. See How to Send a Message on Behalf of Another for guidance notes.
Be aware that Outlook reads a lot of security information from its address book and not directly from Exchange. So if after you have followed this procedure you find that Outlook doesn’t let you send as another then see “How to force the address book to update“, and try again.

Simply Or Sage 50 Accounting User Locked Out

A client using Simply 2010 in multi user mode has someone logged in under multi mode and the hydro goes out (on the workstation only). The user tries to log back in after restart and says it won’t allow into Simply because that user is already logged in.

I tried just stopping and starting the connection manager on the server but that did not work. Normally I have to restart the server and then everything is fine. Called Simply and they say all you have to do on the server is the following:

1. MAKE SURE EVERYONE ELSE IS OUT OF SIMPLY OR SAGE 50

2. Open Task Manager. Go to Processes. Sort by name. Find mysqld-nt.exe and close this process.

REVISED:

For Sage 50 2014 or greater you would stop the mysqld.exe process. Sage 50 2013 or older it uses the mysqld-nt.exe

Network Drive Can’t Access

On a couple of networks I maintain I have been getting various PC’s that have issues accessing mapped drive letters to a Windows 2003 Server. The Internet works and the Exchange/Outlook is fine its when the access a network drive they might get an error: “insufficient resources to complete task”. If they reboot everything is fine for awhile and then it will happen again. I found a few things I have done and so far it has fixed the issue. The 2 thinks that I have done is increased the PagePoolSize in the registry. The other is to run a WinSockXPFIX. The PC’s in question are Windows XP.

To increase the PagePoolSize open the regedit and modify the following key:

HKLM\SYSTEM\CurrentControlSet\Control\Session manager\Memory Management\PagePoolsize

Change the PagePoolsize to 0xffffffff

After that save and close the registry and reboot. If that does not solve it then download the WinSockXPFix and run it. This will reset the Winsock to default settings and clear the hosts file. Some spyware will affect the winsock and you sometimes have to fix it after you remove the spyware.

Prevent Windows Restart After Updates

Here is a great article from Paul Thurrott on adding a registry entry to prevent Windows from restarting automatically when updates are done.

HKEY_LOCAL_MACHINE\SOFTWARE\Polices\Microsoft\Windows\WindowsUpdate\AU

NoAutoRebootWithLoggedOnUsers REG_DWORD 1

Windows Live Messenger Crashes On Startup

I had a client that when he tried and start Windows Live Messenger it would crash and give an error:

“Windows Live Messenger has encountered a problem and needs to close.”

I tried reinstalling but that did not cure the problem. I searched on line and found this solution:

Start the regedit and goto the following location:

HKEY_CURRENT_USER\Software\Microsoft\MSNMessenger\PerPassportSettings

Inside are a ton of folders that start with numbers. Go through every one that has a + symbol. Inside them look for a reg file with UTL that is a REG_SZ Type.

On the Data, it should be the one containing your email address next to “<msnobj Creator=”.

Delete the UTL. Close regedit and start Windows Live Messenger.

Steve the IT Tech Guy

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